1. Introduction
This Privacy Policy explains what personal information we collect through our websites, games and related services (the “Services”), including Wolf Pack at con-sol.co.uk, how we use it, who we disclose it to, how we disclose it, and the security practices we use to protect it.
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.
2. Information we collect
When we refer to “personal information”, we mean information that identifies or can reasonably identify an individual, or that is linked to such information. We also collect aggregate or anonymised data that does not identify individuals.
Account and profile information
When you create or use an account, we may collect details such as username, email address, display name, preferences, and game profile data (for example wolf and pack information).
Communications
If you contact us (for support, feedback or other enquiries), we collect the information you provide, such as your name, email address and message content, so we can respond.
Technical and usage information
We may collect IP address, browser type, device type, operating system, referring pages, timestamps, and usage data about how you interact with the Services (including gameplay events needed to operate the game).
Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, enable core features (for example session state), remember preferences, and improve the Services. You can control cookies through your browser settings; disabling them may limit some functionality.
Payments
If you make a purchase, payment is processed by a third-party provider (such as Stripe, PayPal or Google Play Billing, depending on platform and our active provider). We do not store full payment card numbers. Providers receive only the information required to complete the transaction and may share limited confirmation details with us (for example transaction status and amount).
Advertising
Some Services may show optional advertisements (for example rewarded video via AppLixir) or site advertising (for example Google AdSense). Ad partners may use cookies or similar technologies as described in their own policies.
3. How we use your information
We use personal information to:
- provide, operate and maintain the Services;
- create and manage accounts and in-game progress;
- process purchases and deliver virtual items or currency;
- respond to support requests and communicate with you;
- detect, prevent and investigate cheating, abuse or fraud;
- analyse usage to improve products and fix problems;
- comply with legal obligations and enforce our terms;
- serve or measure advertising where applicable, subject to partner consent tools where required.
We do not sell or rent your personal information to third parties.
4. Who we disclose information to
We may disclose personal information to:
- Service providers who help us host, operate, analyse or support the Services (for example hosting, email, payment processors, ad networks);
- Payment processors such as Stripe, PayPal or Google Play, solely as needed to process transactions;
- Advertising partners such as AppLixir or Google, as needed to deliver ads you choose to view or that appear on our sites;
- Professional advisers or authorities where required by law, regulation, legal process, or to protect rights, safety or property;
- a successor entity in connection with a merger, acquisition or sale of assets, subject to appropriate safeguards.
5. How we disclose information
Disclosure is typically made electronically over secure connections (for example HTTPS APIs) to contracted processors under confidentiality and data-processing arrangements, or as required by law (for example in response to a valid legal request). We do not publish your personal contact details to other users unless you choose to share them through the Services.
6. Security practices
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. These include access controls, use of encrypted transport (HTTPS) for our web Services, and restricting staff and contractor access to systems on a need-to-know basis. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Account control and retention
You may terminate your account where the Service provides that option. We may retain certain information as needed for legal, security, accounting or operational purposes. To request deletion of your personal data, contact us at the address below. We will consider requests where we have no overriding legal obligation to retain the data.
8. Children
Our Services are not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have collected such information, please contact us and we will take steps to delete it promptly.
9. Third-party links and services
The Services may contain links to third-party websites or integrate third-party features. Their privacy practices are governed by their own policies. We are not responsible for those third parties’ practices.
10. Contact us
For privacy questions or requests, contact Conner Solutions Ltd at admin@con-sol.co.uk.
Last updated: 12 July 2026